FAQ

Frequently Asked Questions

When will my order arrive?
We typically take between 1 to 3 business days to process and prepare your order. Once it’s ready and shipped out, delivery usually takes another 5 to 7 business days. In total, you can expect to receive your package within approximately 6 to 10 business days.

Can I track my order?
Yes, you will receive a tracking link once your order has been shipped. This link will take you to your order status page where you can follow the delivery progress. Please note that tracking updates might take a little while to appear after your package is dispatched.

Do you charge for shipping?
No, we do not charge any shipping fees. All orders come with free delivery.

How can I return a product?
If you need to return an item, please check our return policy page for full details on how to proceed.

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Contact Information
Store Name: Help Count
Email: service@helpcount.com
Phone: +31 645525080
Address: 288 Spuistraat, Amsterdam, 1012 VX, Netherlands
Website: https://www.helpcount.com/